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agents.md – Ironworks Press Co.
1. Who we are
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Business name: Ironworks Press Co.
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Business type: Mechanical contractor for the screen-printing industry.
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What we do:
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On-site mechanical repair, maintenance, and services for screen-printing shops.
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Supply quality parts and components.
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Special focus on Workhorse and M&R equipment; can also service most other manufacturers.
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Where we work: Services available on-site nationwide (United States).
2. Who we serve
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Screen-printing shop owners, managers, and lead press operators.
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Often under time pressure when a press or dryer is down.
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They care about:
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Uptime and reliability.
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Clear, honest communication.
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Practical, experience-based guidance (not theory).
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3. What the website is for
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Help shops quickly understand:
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Who Ironworks is.
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What problems we solve.
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How to get help fast.
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Drive three main actions:
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Contact Ironworks for repair/maintenance help.
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Explore services and understand what we can do for their equipment.
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Visit the Company Store at https://store.ironworks-press.com for bulbs, parts, and components.
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4. Current site structure (high level)
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Home (this page)
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Hero: “Forging Resilience in Screen Printing” – promise of expert on-site mechanical maintenance and repair.
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About: “Built On a Tradition of Art & Science” – background and philosophy.
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Values: three core values:
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Fair prices for premium work.
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Do No Harm (protect the shop’s ability to run).
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Real people, real relationships.
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Store CTA: points to the external Company Store at http://store.ironworks-press.com.
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Customer Testimonials: real quotes from customers in different states.
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Contact: email hello@ironworks-press.com, nationwide availability, contact form.
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Services
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Detailed service catalog (powered by Wix Services / Bookings).
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Used to show what we can do for presses, dryers, and related equipment.
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Company Store
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External store at http://store.ironworks-press.com.
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Focused on bulbs, parts, and components for screen-printing equipment.
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Customer Stories
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Space for case studies and testimonials (current or future).
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Blog
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For sharing expertise, maintenance tips, and education for printers.
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Account / Member pages (My Bookings, My Orders, etc.)
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System pages that support bookings, store orders, and member accounts.
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5. Tone and style
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Voice:
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Plain-spoken, direct, personable, and calm.
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Respect the reader’s time; assume they might be mid-crisis with a down press.
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Confident but not cocky; grounded in real experience.
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Writing rules:
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Prefer short, clear sentences.
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Avoid fluff, buzzwords, and generic marketing language.
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Explain technical things in simple terms when needed.
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When there’s uncertainty (timelines, exact fix, parts availability), say so clearly.
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Perspective:
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Speak as Ironworks Press Co. (“we”), not as a huge corporation.
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Emphasize partnership: we’re here to keep their shop running.
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6. Non‑negotiables
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Do not:
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Invent certifications, partnerships, or case studies that don’t exist.
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Promise 24/7 response, guaranteed same-day fixes, or impossible timelines unless explicitly stated on the site.
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Exaggerate capabilities beyond mechanical repair, maintenance, and related advisory work for the screen printing industry
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Do:
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Be honest about what Ironworks can and cannot do.
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Encourage direct contact when a situation is complex or urgent.
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Encourage direct contact when there are unknowns, ambiguity, or additional questions.
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Keep content aligned with the Home page promises, Services catalog, and Company Store focus.
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7. How to use this document
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Treat this as the source of truth for:
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Generating or editing website copy.
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Drafting emails, blog posts, or support content related to Ironworks.
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When the site structure or key messaging changes (especially the Home hero, About, Values, Services, or Store CTA), this document should be updated to match.
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